Yes, each product does have Karat as well as the percentage stamped on it (for 14K, we stamp '14K 585').
Yes, you can let us know while placing the order online or over the phone. You can choose from a large variety of precious and semi-precious stones or decide to leave it empty and use one of your own.
Yes, while placing your order you can change the diamond quality, metal type and metal color according to your need.
Yes, each and every gem stone is natural. Diasun Fine Jewelry does not deal with any synthetic nor any glass filled gem stones.
Click on the magnifying glass on the top right of the home page. You can search for what ever it is you are looking for such as Design types, Design number, types of color stones, Religious symbols, etc
Once an order has been submitted online, by telephone, or by fax, you will need to contact a sales associate or customer support to determine whether your order can be changed or cancelled. All in-stock items purchased from a sales-rep/in-store are eligible for an exchange. Custom/ special orders cannot be returned or exchanged. Defective, damaged in transit items can be replaced/exchanged with another item of request, subject to availability. We insure all our items before shipping, whereas any item returned by the customer has to be insured by them.
No, this is purely a business-to-business website, for companies who have a local tax ID number.
Yes, we accept all the major credit-cards such as VISA, MASTERCARD, AMEX, DISCOVER. You can also send us cheque or do a bank account transfer.
For our company designs it takes about 10-15 business days. For a custom design it takes about 15-25 business days normally, but also varies accordingly to complication of the design.
All our products are insured prior to being shipped and double packed for greater security.