FAQs

FAQs

Frequently Asked Questions
Product FAQs
Yes, each product does have Karat as well as the percentage stamped on it (for 14K, we stamp '14K 585').
Yes, you can let us know while placing the order online or over the phone. You can choose from a large variety of precious and semi-precious stones or decide to leave it empty and use one of your own.
Yes, while placing your order you can change the diamond quality, metal type and metal color according to your need.
Yes, each and every gem stone is natural. Diasun Fine Jewelry does not deal with any synthetic nor any glass filled gem stones.
Click on the magnifying glass on the top right of the home page. You can serch for what ever it is you are looking for such as Design types, Design number, types of color stones, Religious symbols, etc
Company FAQs
No, this is purely a business-to-business website, for companies who have a local tax ID number.
Yes, we accept all the major credit-cards such as VISA, MASTERCARD, AMEX, DISCOVER. You can also send us cheque or do a bank account transfer.
Shipping FAQs
For our company designs it takes about 10-15 business days. For a custom design it takes about 15-25 business days normally, but also varies accordingly to complication of the design.
All our products are insured prior to being shipped and double packed for greater security.